Important Note: The video above shows how to operate the emergency stop button on TC-Series models but can be used as reference for other models as well.
Why the Error Occurs in the First Place
An emergency stop error occurs when the emergency stop switch has been pushed during shipping or under an emergency situation. If you receive an emergency stop error, you can easily get rid of it by rotating the emergency stop button clockwise, following the directional arrows on the button.
Clearing an “Emergency Stop” Error
Depending on what type of control panel you have on your embroidery machine, the red emergency button is located on top right of 7S panels, while on larger 8S panels, the button is located on the bottom left facing toward the user. (As shown in the two images below.)
Left Image: 7S Panel Right Image: 8S Panel
See additional information below for more assistance
If you are still seeing the "emergency stop error" on your screen...
Please don’t hesitate to reach out to us for further assistance via email at service@ricoma.com or by visiting our support page at www.ricoma.com/US/support.