Contact the Ricoma Team

This is your dedicated link to the Ricoma support team, where our experts are ready to assist you. Simply fill out the form below with the details of your issue, and we'll respond promptly with a personalized solution to help resolve your concern. We're here to ensure you get the support you need, so you can get back to what matters most!

Tell Us What You Need Help With

Fill out the form below and our expert support team will get back to you as soon as possible.  The more details you provide, the faster we can assist you.

Please choose your issue below

Your email address

Brief Description of Your Issue or Request

Please briefly describe the purpose of this inquiry.

Description

Please provide the details of your request. Our support team will review it and get back to you as soon as possible.

Full Name

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Company Name(optional)

Phone Number

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Request Type

Choose the appropriate request type to receive specialized support for your needs.

Product

Please select the machine or product you are inquiring about to help us assist you more effectively.

Embroidery Machine Model

Machine Model:

Machine Year

Heatpress Type

DTG Model:

DTF Model

Order Number:(optional)

If available

Machine's Serial Number(optional)

Please enter your machine's serial number.

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Ricoma Miami Headquarters

11555 NW 124th Street

Miami, FL 33178

1-888-292-6282

www.ricoma.com

Hours:

Monday to Friday: 9am-5:30pm ET

Saturday & Sunday: 10am-5:00pm ET

Ricoma California

11565 Foothill Blvd, Building 5

Rancho Cucamonga, CA 91730

1-888-292-6282

www.ricoma.com

Hours:

Monday to Friday: 9am-5:30pm PT

Saturday & Sunday: 10am-5:00pm PT