Submit a request
Sign in
Ricoma
Embroidery
Embroidery
Products
Creator
EM-1010-7S
TC-1501-7S
SWD-1501-8S
Swift
SwiftXL
MT Series (15 Needle)
MT Series (20 Needle)
Marquee Series
CHT2 Series
MCC-061501
10S Panel
8S Panel
7S Panel
Chroma Software
Popular resources
Common Troubleshooting
Why Do My Needles Keep Breaking When I Embroider on Flats?
Why is my machine not cutting my designs? "Trim not in position" error
How To Hoop A Cap
Needle Breaks on Caps
Needle Breaks on Flats
Tensions / Thread Breaks and Fraying / Bird Nesting
View all
FAQs
How to Hoop a Cap for Embroidery
How to Attach the Brackets and Hoop Your Fabric
Using the Float Mode Feature on the 7S Panel
What Is the "Main axis not at 100" Error Message on my TC/SWD/Swift/SwiftXL Machine?
How Do I Set Up the Laser Device?
What should my tension be set as using a Tension Gauge?
View all
Still can't find what you are looking for?
Submit a ticket
Call 1-888-292-6282