If you get a "Color Change Timeout" error message on your EM-1010 embroidery machine, follow these steps to solve the issue:
First, please make sure your machine is at 100° by manually rotating the degree wheel on the back of the machine.
(Rotate it 1-2 full times just to be sure)
(Make sure you stop precisely at 100°)
Now, please confirm whether ALL of the take-up levers are the same height.
If one of them is popped down, you can go ahead and lift it back up manually, and the issue should go away.
If one of them is popped up, there's a quick adjustment you can make by following the instructions in this video: EM 1010 Take-up Lever Adjustment
Need additional help?
Please don’t hesitate to reach out to us for further assistance via email at service@ricoma.com or by visiting our support page at www.ricoma.com/US/support.